Terms & Conditions for the use of Clesh
These Terms and Conditions also apply to any Orders. Forbidden may change these Terms and Conditions from time to time. In such an event at least 30 days' notice will be given by Forbidden by the posting of any amended Terms and Conditions on the Forbidden Web Site. It is the responsibility of the Customer to regularly check for any such notification. Following such notification, if the Customer does not wish to accept such change, the Customer may cease to use the Services. In which case the Customer may not receive any refund of any kind for outstanding Clesh Credits or Services purchased prior to the amendments to these Terms and Conditions. Use of the Customer's Clesh Credits or the Services after the amendments to these Terms and Conditions have been made will be deemed to constitute acceptance of the amendments.
Definitions
Acceptable Use Policy |
means the Customer's obligations in relation to Content set out in clause 3 |
Agreement |
means the agreement between Forbidden and the Customer for the provision of the Services of which these Terms and Conditions form part. |
Billing Rates |
means the rate at which Clesh Credits are removed from the Customer's Clesh Account when the Services are used
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Content |
means any video, visual image data, audio data or any other content that is either uploaded and/or edited on, and/or encoded on, and/or shared on, and/or hosted by the Customer's Clesh Account, excluding any video playback software or any other software provided by or on behalf of Forbidden
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Customer |
Means the person(s), organisation, firm or company by whom, or on whose behalf, this Agreement is entered into, and to whom the Services are being provided.
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Forbidden |
Forbidden Technologies plc (registered in England with no. 3507286) of 2-4 St George's Road, London SW19 4DP , UK
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Forbidden Web Site |
means the web site of Forbidden which is currently available at www.forbidden.co.uk or any successor website or website nominated by Forbidden.
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Clesh |
means the web based video editing and sharing tool developed by Forbidden
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Clesh Account |
means the account registered in the Customer's name containing Clesh Credits that can be exchanged for Services
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Clesh Credits |
means the credits in the Customer's Clesh Account in respect of payments made by the Customer to Forbidden by way of advance payment for the Services which can be exchanged for Services
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Input Material |
any video, visual image data, audio data or any other content that is uploaded to the Customer's Clesh Account
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Live Event |
means an event which is to be distributed or broadcast whilst it is taking place.
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Order |
means any instruction by the Customer to Forbidden to provide the Services (including opening a Clesh Account and adding Clesh Credits to an existing Clesh Account)
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Output Material |
means any data or other information provided by Forbidden to the Customer in connection with the Services and representing encoded Input Material edited by the Customer, excluding any video playback software or any other software provided by or on behalf of Forbidden.
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Services |
means any and all services provided by Forbidden (or Forbidden's suppliers) to the Customer in relation to Clesh including through the use by the Customer of the Clesh Account.
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Simulated Live Event |
means an event which is to be distributed or broadcast insuch a way that it appears to be taking place at the time that it is viewed by a viewer. |
Forbidden's obligations: the provision of the Services
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The Services will be provided on a reasonable efforts basis in accordance
with Forbidden's technical specifications as from time to time shared by it
and as may be otherwise agreed by the Customer and Forbiddenin writing.
Forbidden is entitled to suspend the provision of the Services at any time
and without liability to the Customer for operational reasons and to update
or maintain the Services
- Forbidden reserves the right to refuse to accept an Order for the Services
for any reason and without explanation.
- Forbidden reserves the right to cease to provide the Services for any reason
and without any liability to the Customer. In which case Forbidden may
close the Customer’s Clesh Account, delete all Content relating to the
Customer and cancel the Customer’s Clesh Credits without refund.
Customer's obligations: Use of the Services and Acceptable Use Policy
- The Customer represents, warrants and undertakes that it has the power
and authority to enter into this Agreement and that in using the Services it
will comply with this Agreement and any applicable law.
- The Customer acknowledges and agrees that it is solely responsible in all
respects for the Content that is either uploaded to, and/or edited on, and/or
shared on, and/or hosted by the Customer’s Clesh Account, or is in
any way associated with any other Services provided by Forbidden (or
Forbidden’s suppliers) to the Customer. The Customer hereby undertakes
that the Content will not violate any applicable law and that it shall at all
times comply with the Acceptable Use Policy.
- The Customer shall at its own expense retain duplicate copies of all Input
Material and insure against its accidental loss or damage. Forbidden shall
have no liability for any such loss or damage, however caused.
- The Customer shall not in any way utilise their Clesh Account (or allow
anybody else to utilise their Clesh Account): to store, display, transmit
(including any re-transmission), communicate to the public, sell, promote,
advertise or distribute any material or information which is unacceptable as
set out in 3.6. Without prejudice to any other rights and remedies of
Forbidden and without any liability to the Customer, Forbidden may remove
any of the Customer’s material from Clesh that in Forbidden’s sole
opinion is unacceptable as set out in 3.6. In which case Forbidden may also
close the Customer’s Clesh Account without any liability and cancel,
without refund, the Customer’s Clesh Credits.
- The Customer undertakes not to show or make available or permit to be
shown or made available any video, or other material, that has been, or is
being, uploaded to, edited on, encoded by, shared on or hosted by
Clesh on a web site (or on a web site that links to a web site) that is
used: to store, display, transmit (including any re-transmission),
communicate to the public, sell, promote, advertise or distribute any
material or information which is unacceptable as set out in 3.6.
- Unacceptable material or information includes (but is not limited by) that
which:
- is (or is likely to) infringe (or could encourage, assist or enable the
infringement of) any third party's intellectual property rights; or
- is (or is likely to be), in Forbidden's sole opinion: false, misleading,
fraudulent, obscene, indecent, defamatory, offensive, discriminatory,
abusive, blasphemous, inciting religious hatred, malicious, depicts or
describes nudity or any sexual activities or practices, or is in any
other way in bad taste or in bad faith; or
- is (or is likely to be) in breach of any local, national or international
criminal or civil laws or otherwise in violation of any law in any
relevant jurisdiction.
- The Customer shall not re-sell the Clesh Credits in their Clesh
Account without the prior express written permission from Forbidden.
- The Customer shall not conduct (or allow anybody else to conduct) a Live
Event or a Simulated Live Event through their use of the Services without
the prior written approval from Forbidden.
- The Customer will not use Clesh for "Spamming", or the sending of
unsolicited e-mail, or the use of an email address or domain that is
maintained by Forbidden (or Forbidden’s suppliers) as a reference: in such
circumstances and without prejudice to its other rights and remedies
Forbidden is entitled to immediately terminate the Services. The same
applies to inappropriate or bulk Newsgroup postings. If the Customer’s use
of the Services results in any of Forbidden’s IP addresses (or those of
Forbidden’s suppliers) being reported to any organisation that attempts to
police and/or monitor abuse of the Internet, such as an organisation that
maintains a list used by third parties for blocking spam, then without
prejudice to Forbidden's other rights and remedies this will also be grounds
for termination of Services. Forbidden’s Services may not be used as the
source, intermediary or destination for spam, flames or mail bombs of any
kind. Forbidden reserve the right to charge a £20 penalty per unsolicited e-
mail sent or inappropriate Newsgroup posting made. In addition, all costs
associated with investigating "Spam" complaints will be charged to the
violating Customer. These remedies are without prejudice to Forbidden's
other rights and remedies.
- Rights in Input Material and Output Material: Indemnity
- The copyright or other intellectual property rights in any Input Material
belong to the Customer, unless otherwise agreed in writing by Forbidden
and the Customer. The copyright or other intellectual property rights in the
Output Material belong to the Customer, subject to the provisions of
paragraphs 4.3 and 4.5 below.
- The Customer represents, warrants and undertakes that:
- all Input Material uploaded to the Customer’s Clesh Account, any
Output Materials and any other Content will not infringe or breach
the copyright or other rights of any third party or any legal or
regulatory requirement or law relating to the Content and
- It will not abuse or misuse Forbidden's systems and Services
(including without limitation by attempting to hack into Forbidden's
systems or by including or introducing viruses or other harmful code)
and it will comply with Forbidden's instructions, requirements and
policies from time to time relating to the use of the Services and/or
security matters
and the Customer shall indemnify Forbidden its directors officers agents
affiliates and suppliers against any loss, damages, costs, expenses or claims
arising from any such infringement, any breach of this clause 4.2 or any
breach of the Acceptable Use Policy.
- The Services are provided using Forbidden's know-how, and technology and
other intellectual property rights used under licence to Forbidden.
Accordingly, the Customer shall not:
- reverse compile or disassemble the object code version of any
software (including without limitation java code or script) supplied by
Forbidden in connection with the Services ("Software") nor attempt
to do any of the foregoing nor adapt or modify the whole or any part
of the Software (save only that the aforegoing cannot be precluded
by section 296A Copyright, Designs and Patents Act 1988); and
- remove or alter any acknowledgement of Forbidden's video
compression intellectual property rights in any of the Output
Materials, including any acknowledgement of intellectual property
rights used under licence to Forbidden.
- The Customer shall not remove or alter any acknowledgement of
Forbidden's Services unless otherwise agreed by the Customer and
Forbidden in writing.
- Where Forbidden provides any Software to the Customer, this Software
remains the intellectual property of Forbidden or its suppliers, and the
Customer will only be entitled to use the Software to the extent permitted in
any software licence the Customer may separately enter into with
Forbidden.
- Charges & Refund Policy
- The Customer shall pay the charges agreed with Forbidden for the provision
of Services referred to on the Forbidden Website at the time the relevant
Services are provided, at Forbidden's then current charges (if different or if
the charges are not listed on the Forbidden Website), as otherwise provided
in this clause 5 or as otherwise agreed with the Customer in writing.
- The Customer shall open a Clesh Account for the purposes of being
provided with and paying for the Services.
- The Customer agrees that Clesh Credits will be automatically removed
from their Forbidden Clesh Account when they use the Services.
Clesh Credits are valid for a minimum period of three months from the
time of purchase. It is assumed that Clesh Credits purchased first will
be used up first.
- The Clesh Credits will be removed at the Billing Rates specified on the
Forbidden Web Site and which are current at the time when the Customer
uses the Clesh Services.
- Forbidden shall be entitled to change the Billing Rates. In such an event,
reasonable notification will be given by Forbidden by the posting of any
amended Billing Rates on the Forbidden Web Site. It is the responsibility of
the Customer to regularly check for any such notification. Following such
notification, if the Customer does not wish to accept such a change, the
Customer may cease to use Forbidden’s Clesh Services and close their
Clesh Account. In which case the Customer may not receive any refund
of any kind for outstanding Clesh credits or Services purchased prior to
the changes being made. Use by the Customer of their Clesh Credits
after the changes to the Billing Rates have been made will be deemed to
constitute acceptance of the changes.
- Unless otherwise expressly agreed in writing between Forbidden and the
Customer, Forbidden may refuse to provide the Services or discontinue
them if doing so would result in a negative balance of Clesh Credits in
the Customer’s Clesh Account or if the Customer is overdue in paying
any sums due to Forbidden.
- Forbidden shall not be obliged to refund any Clesh Credits to the
Customer unless otherwise agreed by both parties in writing.
- All charges are exclusive of VAT, which the Customer agrees to pay in
addition.
- Confidentiality; Data Protection
- By submitting an Order for Services the Customer provides Forbidden with
certain personal information or data. It is the responsibility of the Customer
to ensure that the personal data provided to Forbidden is correct and up to
date.
- The Customer consents to Forbidden collecting, transmitting and storing
such information about the Customer as is required for the purpose of
administering their account. The Customer’s personal information will not
ordinarily be made available to any third parties. However, Forbidden may
provide the Customer’s personal data to governmental or law enforcement
agencies and other third parties which in Forbidden's opinion have a
legitimate reason for requesting the information.
- If the Customer breaches this Agreement, uploads or creates unacceptable
material (as referred to in 3.6) in connection with the Services, or
jeopardises or compromises the integrity of the Services, Forbidden may
take whatever steps it considers appropriate, to investigate and resolve any
such matter. Without limitation, the Customer authorises Forbidden to use
the Customer's personal data and other information relating to the use of
the Services in connection with any such investigation, including by
disclosing it to any third party which in Forbidden's opinion has a legitimate
interest in any such investigation or outcome.
- The Customer may be subject to a standard credit check. The information
that the Customer provides may be disclosed to a licensed credit reference
agency which will retain a record of the search, and the Customer
authorises Forbidden to make such disclosures.
- Term & Termination
- If the Customer does not use any of their Clesh Credits for a continuous
period of 3 months then Forbidden may deem that the Customer’s
Clesh Account is dormant. In such an event Forbidden may close the
Customer’s Clesh Account and cancel any remaining Clesh Credits
without refund.
- The Customer may close their Clesh Account by making a request to
Forbidden in writing. Forbidden will ensure that the Customer’s Clesh
Account is closed within a reasonable period of time after receiving the
written request.
- Notwithstanding the provisions of clauses 7.1 and 7.2 either party shall be
entitled forthwith to terminate this Agreement by written notice to the other
if :-
- that other party commits any breach of any of the provisions of the
Agreement and, in the case of a breach capable of remedy, fails to
remedy the same within thirty days after receipt of a written notice
giving particulars of the breach requiring to be remedied; or
- an encumbrancer takes possession or a receiver or administrator is
appointed over any of the property or assets of that other party; that
other party makes any voluntary arrangement with its creditors or
becomes subject to an administration order; that other party goes
into liquidation or becomes bankrupt; the other party ceases or
threatens to cease to carry on business or anything analogous to the
foregoing under the law of any applicable jurisdiction occurs in
relation to that other party.
- Upon termination of this Agreement for whatever reason, Forbidden
may delete all Content relating to the Customer without any liability
whatsoever.
- Termination of this Agreement shall be without prejudice to any
other rights or remedies a party may be entitled to hereunder or at
law and shall not affect any accrued rights or liabilities of either party
nor the coming into or continuance in force of any provision on or
after such termination.
- Upon termination of this Agreement for whatever reason all due or
outstanding charges, fees and expenses owed by the Customer to
Forbidden shall forthwith become due and payable.
- Subject to the other provisions of this Agreement, Forbidden will host the
Output Material for an initial period of twelve months. Any additional period
of hosting will be by mutual written agreement and will require the payment
of additional charges.
- Warranties and Liability
- Forbidden warrants to the Customer that the Services will be provided using
reasonable care and skill on a reasonable efforts basis and, as far as
reasonably possible, in accordance with the technical specifications as from
time to time shared by it. Any implied warranties, terms and conditions
are hereby excluded to the fullest extent permitted by law.
- Forbidden gives no warranty that the Services shall be uninterrupted or
error-free. For the avoidance of doubt, any standards relating to the
reliability of the Services that are agreed between the Customer and
Forbidden are targets. While Forbidden shall use reasonable endeavours to
achieve the targets, any failure by Forbidden to achieve the targets shall not
constitute a breach of contract. Forbidden shall have no liability for any loss
whatsoever, suffered by the Customer, in the event that the Services are
interrupted, are not error free or if Forbidden fails to achieve any specified
targets.
- EXCEPT IN RESPECT OF DEATH OR PERSONAL INJURY CAUSED BY FORBIDDEN'S
NEGLIGENCE: FORBIDDEN SHALL NOT BE LIABLE TO THE CUSTOMER BY REASON
OF ANY REPRESENTATION (UNLESS FRAUDULENT), OR ANY IMPLIED WARRANTY,
CONDITION OR OTHER TERM, OR ANY DUTY AT COMMON LAW, OR UNDER THE
EXPRESS TERMS OF THIS AGREEMENT, FOR ANY LOSS OF PROFIT, REVENUE,
GOODWILL OR BUSINESS, OR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS,
DAMAGE, COSTS, EXPENSES OR OTHER CLAIMS (WHETHER CAUSED BY THE
NEGLIGENCE OF FORBIDDEN, ITS SERVANTS OR AGENTS OR OTHERWISE) WHICH
ARISE OUT OF OR IN CONNECTION WITH THE PROVISION OF THE SERVICES OR
THEIR USE BY THE CUSTOMER, AND THE ENTIRE LIABILITY OF FORBIDDEN UNDER
OR IN CONNECTION WITH THIS AGREEMENT SHALL IN ANY EVENT NOT EXCEED IN
AGGREGATE THE AMOUNT OF FORBIDDEN'S CHARGES TO THE CUSTOMER FOR THE
PROVISION OF THE SERVICES.
- Forbidden shall not be liable to the Customer by reason of any delay in
performing, or any failure to perform, the Services, if the delay or failure
was due to any cause beyond Forbidden's reasonable control.
- General
- These Conditions constitute the entire agreement between the parties,
supersede any previous agreement or understanding and may not be varied
except in writing between the parties. All other terms and conditions,
express or implied by statute or otherwise, are excluded to the fullest
extent permitted by law.
- In the event of there being a conflict between the terms of these Conditions
and the terms of the Order, the Order shall take precedence.
- Any notice required or permitted to be given by either party to the other
under these Conditions shall be in writing addressed to the other party at its
registered office or principal place of business or such other address as may
at the relevant time have been notified pursuant to this provision to the
party giving the notice.
- If any provision of this Agreement shall be found by any court or
administrative body of competent jurisdiction to be invalid or unenforceable
the invalidity or unenforceability of such provision shall not affect the other
provisions of this Agreement and all provisions not affected by such
invalidity or unenforceability shall remain in full force and effect. The parties
hereby agree to attempt to substitute for any invalid or unenforceable
provision a valid or enforceable provision which achieves to the greatest
extent possible the economic, legal and commercial objectives of the invalid
or unenforceable provision.
- The Customer shall not be entitled to sell, lease, sub-licence, assign or
transfer this Agreement nor all or any of its rights and obligations hereunder
without the prior written consent of Forbidden.
- Forbidden reserves the right to assign or sub-contract any or all of its rights
and obligations under this Agreement without the Customer's consent.
- The provision of the Services by Forbidden does not express any implied
approval by Forbidden of any video material uploaded, edited and shared
using Clesh by the Customer.
- The Agreement does not and is not intended to create any right or benefit
enforceable by any person not a party to it (within the meaning of the
Contracts (Rights of Third Parties) Act 1999) except that a person who,
under Clauses 9.4 and 9.5 above, is a permitted successor or assignee of
the rights or benefits of a party, may enforce such rights or benefits.
- Governing Law & Jurisdiction
- English law shall apply to this Agreement for the provision of the Services,
and the parties agree to submit to the non-exclusive jurisdiction of the
English courts.
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